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It's Always Been About the Customer: Results of a Stratecast Survey of CSP Network Assurance Strategies
It's Always Been About the Customer: Results of a Stratecast Survey of CSP Network Assurance Strategies
RELEASE DATE
13-Jun-2008
13-Jun-2008
REGION
North America
North America
Research Code: D532-00-5F-00-00
SKU: TE02176-NA-SF_13806
$4,950.00
Special Price $3,712.50 save 25 %
In stock
SKU
TE02176-NA-SF_13806
Description
In this report, we share some of the results of the CSP interviews that Stratecast conducted to discuss Assurance strategy. All were in agreement about the importance of managing services and the customer experience with the same diligence as they manage the network. As CSPs implement these new strategies, they face a host of problems. However, this time it is the CSPs that must take the lead – not the vendors.
Table of Contents
Executive Summary
Introduction
Study Methodology
Business Drivers for Network Assurance
Support Models
Solving the Interface Dilemma
Final Thoughts
Stratecast - The Last Word
About Stratecast
Popular Topics
In this report, we share some of the results of the CSP interviews that Stratecast conducted to discuss Assurance strategy. All were in agreement about the importance of managing services and the customer experience with the same diligence as they manage the network. As CSPs implement these new strategies, they face a host of problems. However, this time it is the CSPs that must take the lead not the vendors.
| No Index | Yes |
|---|---|
| Podcast | No |
| Industries | Telecom |
| WIP Number | D532-00-5F-00-00 |
| Is Prebook | No |