Latin American Contact Center Applications Market 2010

Latin American Contact Center Applications Market 2010

RELEASE DATE
09-Feb-2011
REGION
North America
Research Code: N8AC-01-00-00-00
SKU: IT02172-NA-MR_11927
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Description

The Latin American contact center applications market generated revenues of $354.7 million in 2009. After a slow fourth Semester of 2008, the year was characterized by a strong recessive economic environment in key regions such as Mexico, Colombia and the Southern Cone, where purchase decisions were extended, and contact center projects slowed down, especially in the first semester of the year, leading to a shrinking of the market by 14.5 percent when compared to 2008.

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Latin American Contact Center Applications Market 2010

  • Latin American Contact Center Applications Market 2010
Related Research
The Latin American contact center applications market generated revenues of $354.7 million in 2009. After a slow fourth Semester of 2008, the year was characterized by a strong recessive economic environment in key regions such as Mexico, Colombia and the Southern Cone, where purchase decisions were extended, and contact center projects slowed down, especially in the first semester of the year, leading to a shrinking of the market by 14.5 percent when compared to 2008.
More Information
No Index Yes
Podcast No
Industries Information Technology
WIP Number N8AC-01-00-00-00
Is Prebook No