North American IP Contact Center Markets
North American IP Contact Center Markets
RELEASE DATE
16-Nov-2005
16-Nov-2005
REGION
North America
North America
Research Code: F594-01-00-00-00
SKU: IT01965-GL-MR_11720
$3,950.00
In stock
SKU
IT01965-GL-MR_11720
Description
This research service looks at market trends, drivers, restraints for the North American ACD systems market. It also provides forecasts for the total number of contact centers within North America and a detailed vertical market analysis for the same. Market share for key participants within the ACD market is provided along with Strategic Growth Recommendations for vendors.
Table of Contents
Summary of Major Findings
- Market Overview
- Product Definitions
- Market Engineering Measurements
- Market and Technology Trends
- Market Challenges
- Market Drivers
- Market Restraints
Market Analysis
- Revenue and Unit Shipment Forecasts
- IP versus TDM Forecast
- IP PBX Adoption Forecast
- Number of Contact Centers Forecast
- Percent of Revenues by Size of Contact Center
- Pricing Trends
Competitive Analysis
- Competitive Structure
- Products Offered by Major Market Participants
- Company Profiles
- Case Studies
Strategic Analysis
- Strategic Growth Recommendations
Frost & Sullivan Awards
- Entrepreneurial Company Award
Popular Topics
This research service looks at market trends, drivers, restraints for the North American ACD systems market. It also provides forecasts for the total number of contact centers within North America and a detailed vertical market analysis for the same. Market share for key participants within the ACD market is provided along with Strategic Growth Recommendations for vendors.
No Index | Yes |
---|---|
Podcast | No |
Industries | Information Technology |
WIP Number | F594-01-00-00-00 |
Is Prebook | No |