The Future of IT in the Finance IndustryUnited States and Europe

The Future of IT in the Finance IndustryUnited States and Europe

An End User Perspective

RELEASE DATE
09-Jul-2014
REGION
North America
Research Code: ND20-01-00-00-00
SKU: TE00382-NA-CR_01950
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Description

The research objective of this report was to measure the current use and future decision making behavior toward information technology (IT) within the finance sector. Overall, companies from the financial sector spend the highest percent of their budget on IT as compared to their counterparts from other sectors, with the highest proportion of their budget going to network security and customer care. The study concludes that there is much potential for IT companies in the financial sector, as there will be growing investment in network security and customer care. Furthermore, there is a great deal of focus on the use of mobile devices, mobile apps, and social media; softphones are also on the rise.

Table of Contents

Research Objectives

Methodology

Executive Summary

Executive Summary (continued)

Overall Attitudes toward General Business Applications Opportunities—Finance Industry

Technical Note—Understanding Perceptual Maps

Importance of Factors on IT Investments—Finance Industry

Effectiveness at Utilizing IT to Achieve Business Objectives—Finance Industry

Growth Opportunities for IT Technologies—Finance Industry

IT Technologies, Current and Future Usage—Finance Industry

Overall Highly Effective Mobile Apps—Finance Industry

Communications Infrastructure, Current and Future Usage—Finance Industry

Current Percent of Enterprise Communications Solutions Already Moved to the Cloud—Finance Industry

IT Technologies Already Moved to the Cloud—Finance Industry

Plans to Move IT Technologies to the Cloud—Finance Industry

Expected Percent of Enterprise Communication Solutions Migration to the Cloud—Finance Industry

External and Internal Social Media Strategies for Social Media Policy Implementation—Finance Industry

Implementation of Customer-Facing Social Media Strategies—Finance Industry

Implementation of Employee Collaboration Social Media Strategies—Finance Industry

Deployment of Mobile Apps—Finance Industry

Impact of 4G Network on Deployment of Additional Mobile Apps—Finance Industry

Best Mobile Software Application Designs—Finance Industry

Best Mobile Software Application Designs by Company Size—Finance Industry

Current and Preferred Strategic Partners for Mobile Solutions—Finance Industry

Implementation of Network Security Technologies—Finance Industry

Outsourcing to Managed Security Service Providers—Finance Industry

Company Issued Devices—Finance Industry

Company Supported Mobile Operating Systems—Finance Industry

Personal Devices Allowed to Connect to Company Network (Bring Your Own Device)—Finance Industry

BYOD Policy and Enforcement—Finance Industry

Distribution of Worker Types by Industry

Attitude Profile: Supporting New Business Needs is Driving Up Costs

Companies’ and Respondents’ Geographic Reach—Finance Industry

Country of Residence and Years in IT—Finance Industry

IT Decision Making Role and Job Title —Finance Industry

Legal Disclaimer

Potential Growth Rate Details of IT Technologies—Finance Industry

Potential Growth Rate Details of Opportunities with Vendor Relationships: Finance Industry

The Frost & Sullivan Story

Value Proposition: Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy

The research objective of this report was to measure the current use and future decision making behavior toward information technology (IT) within the finance sector. Overall, companies from the financial sector spend the highest percent of their budget on IT as compared to their counterparts from other sectors, with the highest proportion of their budget going to network security and customer care. The study concludes that there is much potential for IT companies in the financial sector, as there will be growing investment in network security and customer care. Furthermore, there is a great deal of focus on the use of mobile devices, mobile apps, and social media; softphones are also on the rise.
More Information
No Index Yes
Podcast No
Author Alpa Shah
Industries Telecom
WIP Number ND20-01-00-00-00
Is Prebook No