Description

This study discusses the U.S. market for enterprise telephony equipment services including private branch exchange system (PBX), key telephony system (KTS), Internet protocol private branch exchange system (IP PBX) and terminal (analog, digital and IP phones) installation, professionals services, contractual maintenance, time and material (T&M) charges and moves, adds and changes (MACs) charges. It provides and overview of industry challenges, market drivers and restraints, and market and technology trends. It offers an in-depth competitive analysis and revenue forecasts. Finally, it provides some strategic recommendations to market participants.