Assessment of the Asia Pacific Contact Center Markets CY2005
Assessment of the Asia Pacific Contact Center Markets CY2005
RELEASE DATE
11-Jun-2007
11-Jun-2007
REGION
Asia Pacific
Asia Pacific
Research Code: P0C0-01-00-00-00
SKU: IT02246-EU-MR_12001
$15,000.00
In stock
SKU
IT02246-EU-MR_12001
Description
The Asia Pacific contact center market witnesses strong growth, as most of the markets in the region are emerging and developing economies with increasing focus on customer service functions. In 2005, the Asia Pacific region had over 20,100 contact centers with 1,179,500 seats, and 1,601,200 agents. As the Asia Pacific region comprises both developed and developing markets, growth trends and drivers across the region vary considerably. Although the growth in terms of seats or centers might not be high in some markets, the growth in Asia Pacific is driven by increasing sophistication of the contact centers.
Table of Contents
Assessment of the Asia Pacific Contact Center Markets CY2005, Contact Center Assessment Study CY2005
Contact Center Assessment Study CY2005
- Contact Center Assessment Study CY2005
Popular Topics
The Asia Pacific contact center market witnesses strong growth, as most of the markets in the region are emerging and developing economies with increasing focus on customer service functions. In 2005, the Asia Pacific region had over 20,100 contact centers with 1,179,500 seats, and 1,601,200 agents. As the Asia Pacific region comprises both developed and developing markets, growth trends and drivers across the region vary considerably. Although the growth in terms of seats or centers might not be high in some markets, the growth in Asia Pacific is driven by increasing sophistication of the contact centers.
No Index | Yes |
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Podcast | No |
Industries | Information Technology |
WIP Number | P0C0-01-00-00-00 |
Is Prebook | No |