Enhancing Outbound Voice Calling with Click-to-Call Features

Enhancing Outbound Voice Calling with Click-to-Call Features

RELEASE DATE
29-Oct-2008
REGION
North America
Research Code: D563-00-78-00-00
SKU: TE02689-EU-MR_14319
AvailableYesPDF Download

$2,450.00

Special Price $1,837.50 save 25 %

In stock
SKU
TE02689-EU-MR_14319

$2,450.00

$1,837.50save 25 %

DownloadLink
ENQUIRE NOW

Description

In this SPIE, Stratecast looks at the click-to-call features of two very different services: EasyCall from Citrix, which targets large enterprises, and RingCentral's RingCentral Online, which targets small businesses. The two features could not be more dissimilar in architecture and positioning. However, to the end user, they share a common function. It is from this user perspective that we conducted trials of each service.

Table of Contents

Introduction

RingCentral's Hosted Voice Solution

Click to Call RingOut Feature

Citrix's EasyCall

Stratecast - The Last Word

About Stratecast

Related Research
In this SPIE, Stratecast looks at the click-to-call features of two very different services: EasyCall from Citrix, which targets large enterprises, and RingCentral's RingCentral Online, which targets small businesses. The two features could not be more dissimilar in architecture and positioning. However, to the end user, they share a common function. It is from this user perspective that we conducted trials of each service.
More Information
No Index Yes
Podcast No
Industries Telecom
WIP Number D563-00-78-00-00
Is Prebook No