North American Contact Center Outsourcing Markets
North American Contact Center Outsourcing Markets
RELEASE DATE
17-Dec-2009
17-Dec-2009
REGION
North America
North America
Research Code: N6E1-01-00-00-00
SKU: IT02138-NA-MR_11893
$4,950.00
Special Price $3,712.50 save 25 %
In stock
SKU
IT02138-NA-MR_11893
Description
This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. It also provides market size, market share, forecasts and breakdown of the North American contact center outsourcing market by vendor tiers and market share for major market participants. Tier I vendors are profiled along with smaller work-at-home agent (WAHA) providers. Analyst recommendations for market penetration and growth are proposed.
Table of Contents
Summary of Major Findings
- Market Overview
- Market Trends
- Work-at-home Agents (WAHA)
- Challenges
- Drivers
- Restraints
Market Forecasts
- Revenue Forecasts
- Pricing Models
Market Share Analysis
- Competitive Analysis
- Market Share Analysis
- Outsourcer Profiles A-G
- Outsourcer Profiles H-P
- Outsourcer Profiles Q-Z
Growth Strategies
- Growth Strategies
Related Research
Popular Topics
This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. It also provides market size, market share, forecasts and breakdown of the North American contact center outsourcing market by vendor tiers and market share for major market participants. Tier I vendors are profiled along with smaller work-at-home agent (WAHA) providers. Analyst recommendations for market penetration and growth are proposed.
No Index | Yes |
---|---|
Podcast | No |
Industries | Information Technology |
WIP Number | N6E1-01-00-00-00 |
Is Prebook | No |