UCC Opportunities in the Hospitality Industry

UCC Opportunities in the Hospitality Industry

Advanced UCC Tools Improve the Guest Experience and Optimize Daily Workflows in the Hospitality Industry

RELEASE DATE
23-Sep-2016
REGION
Global
Research Code: 9ABD-00-25-00-00
SKU: TE03638-GL-MR_18990
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TE03638-GL-MR_18990
$1,500.00
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Description

As organizations around the world embrace digital transformation, the hospitality industry is following suit, adopting advanced communications and collaboration technologies to gain operational efficiencies and improve the customer experience. This Frost & Sullivan market insight identifies key UCC opportunities in the hospitality vertical and discusses related enterprise communications vendor strategies. This analysis will provide communications vendors and channel partners with valuable insights to help them capitalize on growth opportunities in this market.

Table of Contents

Executive Summary

State of the Market

State of the Market (continued)

State of the Market (continued)

State of the Market (continued)

State of the Market (continued)

State of the Market (continued)

State of the Market (continued)

State of the Market (continued)

Market Drivers

Market Restraints

Major Market Trends—Cloud Communications Gain Greater Penetration Among Hotel Facilities

Major Market Trends—Mobility Changes the Way Guests Expect to Receive Hospitality Services

Major Market Trends—Mobility Changes the Way Guests Expect to Receive Hospitality Services (continued)

Major Market Trends—Embedding UCC Elements into Hotel Workflows Becomes Key to Success

Major Market Trends—IP Media Phones Help Control In-room Features and Extend Services

Major Market Trends—IP Media Phones Help Control In-room Features and Extend Services

Major Market Trends—Biometrics, Meeting Spaces, Smart Room Keys, and Social Apps

Competitive Findings

Competitive Findings—Alcatel-Lucent Enterprise

Competitive Findings—Alcatel-Lucent Enterprise (continued)

Competitive Findings—Avaya

Competitive Findings—BroadSoft

Competitive Findings—Huawei

Competitive Findings—Mitel

Competitive Findings—Mitel (continued)

Competitive Findings—NEC

Competitive Findings—NEC (continued)

Strategic Recommendations for UCC Vendors

Legal Disclaimer

The Frost & Sullivan Story

Value Proposition: Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy

Related Research
As organizations around the world embrace digital transformation, the hospitality industry is following suit, adopting advanced communications and collaboration technologies to gain operational efficiencies and improve the customer experience. This Frost & Sullivan market insight identifies key UCC opportunities in the hospitality vertical and discusses related enterprise communications vendor strategies. This analysis will provide communications vendors and channel partners with valuable insights to help them capitalize on growth opportunities in this market.
More Information
No Index No
Podcast No
Author Alaa Saayed
Industries Telecom
WIP Number 9ABD-00-25-00-00
Is Prebook No