Description

This research service presents Unified Communications channel partners’ perspectives on the developing market in Europe. The data and analysis are based on the survey conducted by Frost & Sullivan in May 2010.
The primary objective is to investigate key aspects of the developing market for unified communications and collaboration solutions in Europe.
Supporting this primary objective, this research will also:
- Identify current implementation status;
- Determine expectations for 2010;
- Help in understanding benefits to the customer base;
- Determine key success factors;
- Determine the impact of the merger of telecom and IT on channels;
- Verify channel expectations for vendor support