2013 Unified Communications and Collaboration (UCC) Channel Partners Survey
2013 Unified Communications and Collaboration (UCC) Channel Partners Survey
The True Value of UCC to Small and Medium-sized Business Customers in Conjunction with Aastra
24-May-2013
North America
$10,000.00
Special Price $7,500.00 save 25 %
Description
This study confirms previous Frost & Sullivan findings that small and medium-sized businesses take a more conservative approach than larger businesses when it comes to unified communications and collaboration (UCC) investments. Frost & Sullivan defines UCC as an integrated set of voice, data, and video communications applications, all of which leverage PC and telephony-based presence information. Smaller budgets, limited internal IT resources, and a more concentrated workforce represent typical barriers to UCC adoption among SMBs. A Web-based survey methodology was utilized. The data were collected from November 2012 to February 2013, and the survey included 315 global channel partners.
Table of Contents
Introduction
- Research Title, Research Team, and Contents
Research Objectives and Methods
- Objectives and Methods
Executive Summary
- Executive Summary
SMB Customers
- Strategies Adoption and Purchasing Behaviors
Channel Partner
- Sales Approach and Requirements for Vendor Support
Corporate Demographic Profile
- Corporate Demographic Profile
Appendix
- Appendix and Legal Disclaimer
About Frost & Sullivan
- The Frost & Sullivan Story
Popular Topics
No Index | Yes |
---|---|
Podcast | No |
Author | Karolina Olszewska |
Industries | Telecom |
WIP Number | NBF5-01-00-00-00 |
Is Prebook | No |