Customer Value Enhancement: Linking Strategy and Operations to Anticipate Customer Needs
Customer Value Enhancement: Linking Strategy and Operations to Anticipate Customer Needs
RELEASE DATE
04-Aug-2008
04-Aug-2008
REGION
North America
North America
Research Code: D563-00-6D-00-00
SKU: TE02682-AF-MR_14312
$2,450.00
Special Price $1,837.50 save 25 %
In stock
SKU
TE02682-AF-MR_14312
Description
Rapid convergence of communications, media and entertainment (CME) is driving forward-thinking telecom, cable and content executives to seek more creative means to establish long-term customer relationships that are both profitable and predictable. This is a desirable end, to be sure, but how does one get from lofty goal to measurable results? Customer Value Enhancement (CVE) is an emerging approach to linking front and back office functions through the prism of advanced business intelligence and analytics.
Table of Contents
Introduction
What is CVE?
Delivering Customer Value Enhancement
Stratecast - The Last Word
About Stratecast
Popular Topics
Rapid convergence of communications, media and entertainment (CME) is driving forward-thinking telecom, cable and content executives to seek more creative means to establish long-term customer relationships that are both profitable and predictable. This is a desirable end, to be sure, but how does one get from lofty goal to measurable results? Customer Value Enhancement (CVE) is an emerging approach to linking front and back office functions through the prism of advanced business intelligence and analytics.
No Index | Yes |
---|---|
Podcast | No |
Industries | Telecom |
WIP Number | D563-00-6D-00-00 |
Is Prebook | No |