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Automotive Service Industry Outlook—Impact of Tablets, Mobile Apps, and Augmented Reality, Forecast to 2021
Automotive Service Industry Outlook—Impact of Tablets, Mobile Apps, and Augmented Reality, Forecast to 2021
Remote Diagnostics and Participatory Services to Drive Service Bay Transformation
RELEASE DATE
23-Feb-2016
23-Feb-2016
REGION
Global
Global
Research Code: NFA3-01-00-00-00
SKU: AU01012-GL-MR_16353
$4,950.00
Special Price $3,712.50 save 25 %
In stock
SKU
AU01012-GL-MR_16353
Description
This research service analyzes how evolving technology and consumer behavior will change the way that vehicles are serviced in the future. With a focus on vehicle diagnostics and service delivery models, this research service explores how products and service offerings, distribution channels, and various customer groups will be affected by these trends. The research also includes a competitive benchmarking for various original equipment manufacturers, original equipment suppliers, and independent aftermarket suppliers, and it provides case studies to support the key findings. The base year is 2015.
RESEARCH: INFOGRAPHIC
This infographic presents a brief overview of the research, and highlights the key topics discussed in it.Click image to view it in full size
Table of Contents
Emerging Technologies in the Bay
Top Trends Expected to Impact Vehicle Service Bay of the Future
Technology in the Bay—Evolution Overview
Technology in the Bay—Future Service Delivery
New Entrants and Disruptive Models in the Service Aftermarket
Ecosystem in the Making—Technology and Vehicle Service
Key Findings and Future Outlook
Technology in the Bay—Garage of Tomorrow
Research Scope
Research Aims and Objectives
Key Questions this Study will Answer
Research Background
Research Methodology
Vehicle Service Market Influencers
Legislative Influence—Right to Repair Act
Light Vehicle Technology Trends
Connected Tools—The Next Step from Connected Platforms
Electric Vehicle—Key Impacts on Service Bay Operations
Service Bay Technology—Segmentation
Evolution in Diagnostic Test Equipment
Knowledge-based Auto Repair and Diagnostics Structure
Incremental
Ecosystem in the Making—Technology and Vehicle Service
Diagnostic Tools and Software—Delivery Models
Emerging Technologies in the Bay
Technology in the Bay—Key Enablers Analysis
Leveraging Service Shop Attributes—Dynamic Pricing Offering
Futuristic Vehicle Service Model—Remote Servicing
Future of Diagnostics—Telematics-based Real Time Diagnostic
Service Aggregators—Value Proposition
Service Aggregators Geographical Presence
Futuristic Vehicle Service Model—AR and Participatory Service
Evolutionary Vehicle Service Technology—Augmented Reality
3-D Printing and Vehicle Service
Technology in the Bay—Garage of Tomorrow
Case Study—GM’s Use of Technology in Service Strategy
Vehicle Service—Mobile/Express Service Models
Shift Mobility—Business Model Convergence Case Study
Taking the Bay to the Customer—GoTire (Mobile Service Model)
Technology in the Bay—Telepresence Bots
Smartphone-based Applications—Federal Mogul
Case Study—GM’s Prognostic/In-vehicle Sales Capabilities
Vehicle Service—Subscription Options
Technology in the Bay—Diagnostic Product Mapping
Impact of Remote Diagnostics on Service Bay Operations
Diagnostic Software Solution Provider—Business Model Comparison
Diagnostic Solution Provider—Business Model Value Analysis
Shifting from Service Model to Solutions Model
Diagnostic Software Average Subscription Cost
Diagnostic Software Subscription Revenue Forecast
Vehicle Diagnostics and Repair—Mobile Apps
Aftermarket Vehicle Diagnostics and Repair Solutions—Tablets
Vehicle Diagnostic Software
Technology in the Bay—OEM Activity Chart
Technology in the Bay—OEM Activity Chart (continued)
Current Market Outlook—Connected Cars
Current Market Outlook—Service Aggregator
Key Conclusion
3 Big Predictions
Legal Disclaimer
Industry Outlook
Total Maintenance and Repair Facilities in North America
Average Vehicle Age
Global Light Vehicles in Operation
VIO By Brand
Learn More—Next Steps
Planned Research
Market Engineering Methodology
Popular Topics
This research service analyzes how evolving technology and consumer behavior will change the way that vehicles are serviced in the future. With a focus on vehicle diagnostics and service delivery models, this research service explores how products and service offerings, distribution channels, and various customer groups will be affected by these trends. The research also includes a competitive benchmarking for various original equipment manufacturers, original equipment suppliers, and independent aftermarket suppliers, and it provides case studies to support the key findings. The base year is 2015.
| No Index | No |
|---|---|
| Podcast | No |
| Author | Anuj Monga |
| WIP Number | NFA3-01-00-00-00 |
| Is Prebook | No |
| GPS Codes | 9800-A6,9801-A6,9AF6-A6,9B15-A6 |