Lead, Follow AND Get Out of the Way - The Role(s) of IT in CSP Transformation

Lead, Follow AND Get Out of the Way - The Role(s) of IT in CSP Transformation

RELEASE DATE
27-May-2011
REGION
North America
Research Code: D564-00-08-00-00
SKU: IT01855-EU-MR_11610
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Description

This SPIE discusses the changing role of IT in CSP operations and the need for a comprehensive IT strategy focused on the needs of the CSP business and its customers.

Table of Contents

Introduction

Transform IT, Transform the Business

IT as the OSS/BSS Gatekeeper, Not an OSS/BSS Competitor

All About the Apps

Care and Feeding

Next Steps

Stratecast - The Last Word

About Stratecast

Related Research
This SPIE discusses the changing role of IT in CSP operations and the need for a comprehensive IT strategy focused on the needs of the CSP business and its customers.
More Information
No Index Yes
Podcast No
Industries Information Technology
WIP Number D564-00-08-00-00
Is Prebook No