Description

The astonishing adoption of smartphones, tablets, and mobile applications in the European consumer segment has raised questions about the use of those technologies in the provision of public services. This research service explores these questions, revealing how mobile devices are being used in public services such as healthcare, transport, and education. The service’s first section looks at the evolution of the mobile device market in Europe. The following three sections are dedicated to healthcare, education, and public transport services. The service’s base year is 2011.