Mexico, Central America and Caribbean Contact Center Outsourcing Markets
Mexico, Central America and Caribbean Contact Center Outsourcing Markets
Demand in Offshore Segment Drives Growth
RELEASE DATE
17-Dec-2012
17-Dec-2012
REGION
Latin America
Latin America
Research Code: NB4F-01-00-00-00
SKU: IT02225-AP-MR_11980
$6,950.00
Special Price $5,212.50 save 25 %
In stock
SKU
IT02225-AP-MR_11980
Description
In Mexico, during 2011, the domestic contact center outsourcing market remained stable while the offshoring business increased compared with 2010. It is expected that offshore penetration will keep growing during the forecast period. However, the highest growth rate will be seen in 2013. A positive investment environment remains within the Central America and Caribbean outsourcing services market, which grew with double digit from 2010. Both revenue and workstations are expected to grow at a relatively constant rate until 2018.Offshore revenue continues to dominate the market by a wide margin.
Table of Contents
BPO Segments in Mexico and Central America and the Caribbean
- Market Overview
Popular Topics
In Mexico, during 2011, the domestic contact center outsourcing market remained stable while the offshoring business increased compared with 2010. It is expected that offshore penetration will keep growing during the forecast period. However, the highest growth rate will be seen in 2013. A positive investment environment remains within the Central America and Caribbean outsourcing services market, which grew with double digit from 2010. Both revenue and workstations are expected to grow at a relatively constant rate until 2018.Offshore revenue continues to dominate the market by a wide margin.
No Index | Yes |
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Podcast | No |
Industries | Information Technology |
WIP Number | NB4F-01-00-00-00 |
Is Prebook | No |