North America Contact Center Outsourcing Market

North America Contact Center Outsourcing Market

Technology-enabled BPO Solutions to Drive Growth

RELEASE DATE
09-Oct-2014
REGION
North America
Research Code: NDFE-01-00-00-00
SKU: IT00730-NA-MR_02006
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$4,950.00
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SKU
IT00730-NA-MR_02006
$4,950.00
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Description

This market analysis study provides market sizing and forecasts for the North American contact center outsourcing market. North American market revenue represents outsourcer revenues associated with customer interactions that originate in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, automated, and technology-based solutions. This market analysis research is provided in Excel format. The study provides breakdown and forecasts by fulfillment platform, industry vertical, service function, and fulfillment region. The study also provides market shares for the leading outsourcers in the market.

Table of Contents

North American Contact Center Outsourcing Market

  • Market Analysis
Related Research
This market analysis study provides market sizing and forecasts for the North American contact center outsourcing market. North American market revenue represents outsourcer revenues associated with customer interactions that originate in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, automated, and technology-based solutions. This market analysis research is provided in Excel format. The study provides breakdown and forecasts by fulfillment platform, industry vertical, service function, and fulfillment region. The study also provides market shares for the leading outsourcers in the market.
More Information
No Index No
Podcast No
Author Michael DeSalles
Industries Information Technology
WIP Number NDFE-01-00-00-00
Is Prebook No