North American Automatic Call Distributor Systems Markets

North American Automatic Call Distributor Systems Markets

RELEASE DATE
21-Apr-2005
REGION
North America
Research Code: F356-01-00-00-00
SKU: IT01955-AP-MR_11710
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SKU
IT01955-AP-MR_11710

$3,950.00

$2,962.50save 25 %

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Description

This research service looks at market trends, drivers, restraints for the North American ACD systems market. It also provides forecasts for the total number of contact centers within North America and a detailed vertical market analysis for the same. Market share for key participants within the ACD market is provided along with Strategic Growth Recommendations for vendors.

Table of Contents

Summary of Major Findings

  • Introduction
  • State of the Market
  • Market Engineering Measurements

Market Analysis

  • Total Number of Contact Centers Forecast
  • Total Contact Center Solutions Revenue Forecast
  • Vertical Market Analysis
  • Revenue Breakdown - U.S. & Canada

Summary of Major Findings

Market Analysis

  • Product Definition
  • Market and Technology Trends
  • Market Engineering Measurements
  • Market Challenges
  • Market Drivers
  • Market Restraints

Competitive Analysis

  • Revenue & Unit Shipment Forecasts
  • Pricing Analysis
  • Revenue Analysis by Size of Contact Center

Strategic Analysis

  • Market Share Analysis
  • Competitive Structure
  • Vendor Profiles
This research service looks at market trends, drivers, restraints for the North American ACD systems market. It also provides forecasts for the total number of contact centers within North America and a detailed vertical market analysis for the same. Market share for key participants within the ACD market is provided along with Strategic Growth Recommendations for vendors.
More Information
No Index Yes
Podcast No
Industries Information Technology
WIP Number F356-01-00-00-00
Is Prebook No