Description

The growth in the number of mobile workers and the development of wireless networks has enabled companies to provide access to the organization’s internal and external information to its mobile workforce. With the help of scalable technologies, it has become possible to deploy various applications, such as mobile office applications, customer relationship management (CRM), field service automation (FSA), enterprise resource planning (ERP), Sales Force Automation (SFA), Field Force Automation and other workforce management tools, to mobile executives, sales force personnel and field force employees, on a host of wireless devices.