Navigating an Era of Digital Transformation in Finance, Insurance and Banking

Navigating an Era of Digital Transformation in Finance, Insurance and Banking

A Customer Perspective

RELEASE DATE
21-Sep-2016
REGION
North America
Research Code: 9AC0-00-2D-00-00
SKU: TE03642-GL-CR_18994
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Description

The state of the finance industry is always changing as the economy becomes increasingly global. Digital transformation is inevitable in this industry, creating opportunities for IT companies over the next few years. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social Media Management & Marketing Tools, eCommerce/mCommerce, Unified Communications & Collaboration, Infrastructure and Data Centers, Big Data and Analytics, Digital Marketing, Customer Experience Management, Cybersecurity, Internet of Things (M2M), ERP/Supply Chain Management/HR Management. There is section on Internet of Things that explores drivers, challenges, and different phases of implementation. End user companies will be able to benchmark themselves with regard to IT investments while IT companies will learn how to gain a competitive advantage over the next few years.

Table of Contents

Research Objectives

Survey Methodology

IT Decision Maker Profile

Respondent Jobs Titles

Organization’s Revenues Growth and Margin

The Next Generation of Disruption in Financial Services

Fintech Trends

Fintech Trends (continued)

Summary of Major Findings

Summary of Major Findings (continued)

Summary of Major Findings (continued)

Top Challenges for IT

Top Challenges for IT by Size of Organization

Top Challenges for IT by Region

Top Challenges for IT by Industry Sector

Top Challenges for IT by CEO and CIO

Top Challenges for IT by Organization’s Revenue Growth

Top Challenges for IT by Organization’s Margin

Top Drivers for IT Investment

Top Drivers for IT Investment in 2018 by Size of Organization

Top Drivers for IT Investment in 2018 by CEO and CIO

Top Drivers for IT Investment in 2018 by Organization’s Revenue Growth

Top Drivers for IT Investment in 2018 by Organization’s Margin

Plans for investment in IT

Top Technologies Impact on Revenues

Top Technologies to Impact Revenues by Size of Organization

Top Technologies Impact on Revenues by Region

Top Technologies Impact on Revenues by Business Type

Top Technologies Impact on Revenues by Job Title

Top Technologies Impact on Revenues by Organization’s Revenue Growth

Top Technologies Impact on Revenues by Organization’s Margin

Top Technologies That Positively Impact Cost Reduction

Top Technologies That Positively Impact Cost Reduction by Size of Organization

Top Technologies That Positively Impact Cost Reduction by Region

Top Technologies That Positively Impact Cost Reduction by Business Type

Top Technologies That Positively Impact Cost Reduction by Job Title

Top Technologies That Positively Impact Cost Reduction by Organization’s Revenue Growth

Top Technologies That Positively Impact Cost Reduction by Organization’s Margin

Top Security Concerns

Top Security Concerns by Size of Organization

Top Security Concerns by Region

Top Security Concerns by Business Type

Top Security Concerns by Job Title

Top Security Concerns by Organization’s Revenue Growth

Top Security Concerns by Organization’s Margin

Importance of mCommerce

The Internet of Things Deployment Stages

The Internet of Things Deployment Stages by Business Type

Top Concerns About the Internet of Things

Drivers for Investment in Internet of Things

Best Chip/Module Vendor for the Internet of Things

Best Devices Vendors for the Internet of Things

Best Networking Provider for the Internet of Things

Best Platform Provider for the Internet of Things

Best Systems Integrator for the Internet of Things

Influences for Selecting a Cloud Provider

Percentage of Storage Moved to the Cloud

Percentage of Applications Moved to the Cloud

Value of Cloud-Based Solutions Among Users

Satisfaction with Cloud-Based Solutions

Barriers to Adoption of Cloud-Based Solutions

Use of Mobile Devices

Support for Mobile Operating Systems

Enforcing BYOD Policies and Expectations for Future

Organization’s Approach to IT Investments and its Competitive Assessment

Organization’s Approach to IT Investments by Organization’s Revenue Growth

Organization’s Approach to IT Investments by Organization’s Margin

IT Solutions Usage by Technology Adoption

2015 IT Budget in Relation to Organization’s Revenue

2015 vs 2016 IT Budget Allocation

Expected IT Budget Change in 2017

Percentage of IT Budget Consumed by Top Three Communications Suppliers

Percentage of IT Budget Consumed by Small to MediumCommunications Suppliers

CAPEX Vs. OPEX Spending

Legal Disclaimer

The Frost & Sullivan Story

Value Proposition: Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy

Related Research
The state of the finance industry is always changing as the economy becomes increasingly global. Digital transformation is inevitable in this industry, creating opportunities for IT companies over the next few years. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social Media Management & Marketing Tools, eCommerce/mCommerce, Unified Communications & Collaboration, Infrastructure and Data Centers, Big Data and Analytics, Digital Marketing, Customer Experience Management, Cybersecurity, Internet of Things (M2M), ERP/Supply Chain Management/HR Management. There is section on Internet of Things that explores drivers, challenges, and different phases of implementation. End user companies will be able to benchmark themselves with regard to IT investments while IT companies will learn how to gain a competitive advantage over the next few years.--BEGIN PROMO--

Excerpts from the study:

•The right strategy for this industry would be to embrace the new fintech technologies to speed up processes and deliver on customer service. Big banks can leverage big data with their vast client base; they can offer a valuable service by understanding customer needs not only with a list of questions, but by researching customer history, evaluating their emotions and identifying their true goals.

•Respondents that gained the highest revenue growth focused on aligning IT with business strategies; this has been a growing trend that has clearly had a positive impact on revenues.

•Companies with the strongest growth rates invest in IT to gain a competitive advantage and boost creativity and innovation.

•The top IT challenges for resp

More Information
No Index No
Podcast No
Author Melanie Turek
Industries Telecom
WIP Number 9AC0-00-2D-00-00
Keyword 1 Digital Transformation in Finance
Keyword 2 Digital Transformation in Insurance and Banking
Keyword 3 Digital Transformation for Insurance Industry?
Is Prebook No