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Navigating Digital Transformation in Retail
Navigating Digital Transformation in Retail
23-Sep-2016
North America
$3,000.00
Special Price $2,250.00 save 25 %
Description
This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social Media Management & Marketing Tools, eCommerce/mCommerce, Unified Communications & Collaboration, Infrastructure and Data Centers, Big Data and Analytics, Digital Marketing, Customer Experience Management, Cybersecurity, Internet of Things (M2M), ERP/Supply Chain Management/HR Management. There is section on Internet of Things that explores drivers, challenges, and different phases of implementation. End user companies will be able to benchmark themselves with regard to IT investments while IT companies will learn how to gain a competitive advantage over the next few years.
Table of Contents
Research Objectives
Survey Methodology
IT Decision Maker Profile
Respondent Jobs Titles
Organization’s Revenues Growth and Margin
Key Findings
Key Findings (continued)
Key Findings (continued)
Top Challenges for IT
Top Challenges for IT by Size of Organization
Top Challenges for IT by Region
Top Challenges for IT by CEO and CIO
Top Challenges for IT by Organization’s Revenue Growth
Top Challenges for IT by Organization’s Margin
Top Drivers for IT Investment
Top Drivers for IT Investment in 2018 by Size of Organization
Top Drivers for IT Investment in 2018 by CEO and CIO
Top Drivers for IT Investment in 2018 by Organization’s Revenue Growth
Top Drivers for IT Investment in 2018 by Organization’s Margin
Plans for investment in IT
Top Technologies Impact on Revenues
Top Technologies Impact on Revenues by Size of Organization
Top Technologies Impact on Revenues by Region
Top Technologies Impact on Revenues by Job Title
Top Technologies Impact on Revenues by Organization’s Revenue Growth
Top Technologies Impact on Revenues by Organization’s Margin
Top Technologies That Positively Impact Cost Reduction
Top Technologies That Positively Impact Cost Reduction by Size of Organization
Top Technologies That Positively Impact Cost Reduction by Region
Top Technologies That Positively Impact Cost Reduction by Job Title
Top Technologies That Positively Impact Cost Reduction by Organization’s Revenue Growth
Top Technologies That Positively Impact Cost Reduction by Organization’s Margin
Top Security Concerns
Top Security Concerns by Size of Organization
Top Security Concerns by Region
Top Security Concerns by Job Title
Top Security Concerns by Organization’s Revenue Growth
Top Security Concerns by Organization’s Margin
Importance of mCommerce
The Internet of Things Deployment Stages
Top Concerns About the Internet
Drivers for Investment in Internet of Things
Best Chip/Module Vendor for the Internet of Things
Best Devices Vendors for the Internet of Things
Best Networking Provider for the Internet of Things
Best Platform Provider for the Internet of Things
Best Systems Integrator for the Internet of Things
Influences for Selecting a Cloud Provider
Percentage of Storage Moved to the Cloud
Percentage of Applications Moved to the Cloud
Value of Cloud-Based Solutions Among Users
Satisfaction with Cloud-Based Solutions
Barriers to Adoption of Cloud-Based Solutions
Use of Mobile Devices
Support for Mobile Operating Systems
Enforcing BYOD Policies and Expectations for Future
Organization’s Approach to IT Investments and its Competitive Assessment
Organization’s Approach to IT Investments by Organization’s Revenue Growth
Organization’s Approach to IT Investments by Organization’s Margin
IT Solutions Usage by Technology Adoption
2015 IT Budget in Relation to Organization’s Revenue
2015 vs 2016 IT Budget Allocation
Expected IT Budget Change in 2017
Percentage of IT Budget Consumed by Top Three Communications Suppliers
Percentage of IT Budget Consumed by Small to Medium Communications Suppliers
CAPEX Vs. OPEX Spending
Any Questions?
Legal Disclaimer
The Frost & Sullivan Story
Value Proposition: Future of Your Company & Career
Global Perspective
Industry Convergence
360º Research Perspective
Implementation Excellence
Our Blue Ocean Strategy
Popular Topics
•The retail industry is one where tremendous digital transformation is occurring. From bricks and mortars to eCommerce and mCommerce; from retail stores that will soon become distribution centers; from cash registers to the use of mobile devices on the floor to process payments - these are all innovative changes changing the face of a very competitive industry.
•The top IT challenges for respondents in the retail sector are dealing with security threats, ensuring network stability and reliability, and aligning IT with business strategy.
•By far the biggest driver for IT investments in the retail sector is reducing costs in 2106. However, the focus will shift to gaining a competitive advantage and improving collaboration among other driving forces.
•Cybersecurity dominates the IT plans for investment today, but interest in UCC, enterprise mobility management and IoT deployment will increase rapidly over the next few years.
•eCommerce/mCommerce, social media management and marketing tools, and digital marketing are the IT solutions that have the most positive impact on retail companies’ revenues.
•mCommerce is important or very important to 64 percent of retail companies. Larger companies find greater value in mCommerce.
•Companies with the strongest revenue growth are focused on improving customer experience and sales and marketing effectiveness far more than retailers with moderate or modest revenue growth rates.
| No Index | No |
|---|---|
| Podcast | No |
| Author | Alpa Shah |
| Industries | Information Technology |
| WIP Number | 9AC0-00-28-00-00 |
| Keyword 1 | Navigating Digital Transformation in Retail |
| Keyword 2 | Enterprise Mobility Management |
| Keyword 3 | Social Media Management |
| Is Prebook | No |