What Millennials Want That Your Systems Can’t Deliver: Flexibility at a Whole New Level
What Millennials Want That Your Systems Can’t Deliver: Flexibility at a Whole New Level
RELEASE DATE
10-Jun-2016
10-Jun-2016
REGION
North America
North America
Research Code: 9B0F-00-01-00-00
SKU: IT03083-NA-SF_18670
$3,000.00
Special Price $2,250.00 save 25 %
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SKU
IT03083-NA-SF_18670
Description
This report uses the demand characteristics of millennials as a model for identifying how CSPs should expand their business management solutions to better meet the personal engagement needs of their customers. With the evolution to DSPs in various stages of planning and implementation, this report also explains how one solution supplier partnership—MATRIXX Software and Vlocity—delivers CSPs the real-time tools that are essential for providing a “Millennialized” customer experience.
Table of Contents
SPIE 2016 #21 - June 10/2016
- Introduction
- Globally, Smartphones are Improving Our Digital Lifestyle
- Today’s Business Reality: Customers are Frustrated
- Is Real-Time Responsiveness the Key to Differentiation?
- Installed Systems Lack Market Responsiveness
- CSPs Can Differentiate on Customer Experience
- What Customers Have Achieved Already
- Stratecast - The Last Word
- About ODAM
- About Stratecast
- About Frost & Sullivan
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Popular Topics
This report uses the demand characteristics of millennials as a model for identifying how CSPs should expand their business management solutions to better meet the personal engagement needs of their customers. With the evolution to DSPs in various stages of planning and implementation, this report also explains how one solution supplier partnership—MATRIXX Software and Vlocity—delivers CSPs the real-time tools that are essential for providing a “Millennialized” customer experience.
No Index | No |
---|---|
Podcast | No |
Author | Karl Whitelock |
Industries | Information Technology |
WIP Number | 9B0F-00-01-00-00 |
Is Prebook | No |