Description

With flailing European economies, concerns about Chinese markets, and uncertainty about how much change the second Obama administration can and will enact, the North American unified communications and collaboration (UCC) market, as well as the entire information and communications technologies (ICT) industry, must prepare for an uphill battle in 2013. Frost & Sullivan survey data show that UCC budgets will mostly remain the same or slightly increase, but most businesses will switch to a cost-containment mode focusing on the basics in technology investments—price, security, and reliability.