Boosting Innovation and Creativity Through ICT

Boosting Innovation and Creativity Through ICT

Using Collaboration Tools to Harness the Power of Collective Innovation

RELEASE DATE
03-Jul-2014
REGION
North America
Research Code: 9A68-00-1F-00-00
SKU: TE00189-NA-MR_01293
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$1,500.00
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SKU
TE00189-NA-MR_01293
$1,500.00
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Description

There is a tremendous capacity for innovation and creativity within any organization. However, most organizations lack the strategy and the tools necessary to effectively sort through the innovative ideas generated by the general worker population. USAA, a member-owned financial services firm, recognizes that any time the organization can reduce costs, the benefits accrue not just to the firm, but to its customer base as well. As a result, the company is deploying advanced collaboration tools to improve the customer experience, lower costs and deliver innovative services to its members.

Table of Contents

Related Research
There is a tremendous capacity for innovation and creativity within any organization. However, most organizations lack the strategy and the tools necessary to effectively sort through the innovative ideas generated by the general worker population. USAA, a member-owned financial services firm, recognizes that any time the organization can reduce costs, the benefits accrue not just to the firm, but to its customer base as well. As a result, the company is deploying advanced collaboration tools to improve the customer experience, lower costs and deliver innovative services to its members.
More Information
No Index No
Podcast No
Author Melanie Turek
Industries Telecom
WIP Number 9A68-00-1F-00-00
Is Prebook No