EMEA Contact Centre Outsourcing Markets

EMEA Contact Centre Outsourcing Markets

RELEASE DATE
06-May-2010
REGION
Europe
Research Code: N758-01-00-00-00
SKU: IT02143-EU-MR_11898
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$4,950.00

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Description

This research service looks at market trends, drivers, and restraints for the EMEA contact centre outsourcing market. It also provides market size, market segmentation, revenue forecasts, outsourced seats breakdown by country/region, and market share by major market participants. The EMEA regional breakdown includes UK, Germany, France, Spain, Italy, Benelux, Scandinavia, Eastern Europe, Russia, Rest of Europe, and Middle East and Africa. Tier I vendors are profiled and considerations for market penetration and growth are proposed.

Table of Contents

Summary of Major Findings

  • Market Overview
  • Market Trends
  • Technology Trends
  • Industry Challenges
  • Market Drivers
  • Market Restraints

Market Forecasts

  • Revenue Forecasts
  • Agent Seat Forecasts
  • Pricing Models

Competitive Analysis

  • Competitive Structure
  • Market Share
  • Vendor Profiles A - G
  • Vendor Profiles H - Z
  • Growth Strategies
Related Research
This research service looks at market trends, drivers, and restraints for the EMEA contact centre outsourcing market. It also provides market size, market segmentation, revenue forecasts, outsourced seats breakdown by country/region, and market share by major market participants. The EMEA regional breakdown includes UK, Germany, France, Spain, Italy, Benelux, Scandinavia, Eastern Europe, Russia, Rest of Europe, and Middle East and Africa. Tier I vendors are profiled and considerations for market penetration and growth are proposed.
More Information
No Index No
Podcast No
Industries Information Technology
WIP Number N758-01-00-00-00
Is Prebook No