Executive Summary

• Key Findings

General overview of MIM

• Various modes of data communication
• Difference between fixed IM and mobile IM
• Voice revenues for fixed and mobile communications
• Difference between SMS and MIM
• Viral effect of IM communities
• The evolution of MIM
• Overview of IMPS clients

Issues in Mobile Instant Messaging

• Presence and availability
• Presence : Adding value to communications
• Presence as a source of revenue
• Emoticons and Avatars
• Presence Server
• Business models
• Pricing models for MIM
• Concerns of Mobile operators
• Advantages of SIP/SIMPLE

Drivers Restraints and Challenges

• Drivers and Restraints
• Challenges

Future of MIM

• MIM in the future
• Overview of MIM in the future

MIM Market Forecast

• Data revenues in 2003
• Forecast for MIM enabled handsets embedded with a client
• Embedded vs Non-embedded handsets
• Active MIM users / MIM enabled handsets
• MIM Market Penetration
• Active subscribers: SMS vs MIM
• Market revenue forecast

Scope of the MIM market

• Scope of the MIM market in Western Europe

Conclusion

• Conclusion

Recommendation

• Recommendation to mobile operators

Frost and Sullivan Awards