Introduction

• Executive Summary
• Research Scope and Methodology
• Market Segmentation

Key Market Metrics and Commentary

• Market Engineering Measurements
• Market Challenges
• Market Drivers
• Market Restraints
• Total Market Revenue Forecasts

Overview of Conferencing Services Markets

• The Changing Structure of the Collaboration Industry
• Next Generation Network-based Services
• One Continent - Five Different Markets
• Major Trends in the Audio Conferencing Segment
• Video is Re-born
• The Shift Towards Audio-Web

Audio and Web Services Analysis

• Revenue Forecasts
• Pricing Analysis
• Competitive Analysis

Analysis of Markets for VC Services

• Revenues Forecasts
• Pricing Analysis

Country and Regional Level Analysis

• Relative Market Sizes
• Market Growth Forecasts
• Major Country Profiles

Conclusions

• Conclusions

Recommendations

• Recommendations

Additional Information