Headset Considerations for Contact Centers
Headset Considerations for Contact Centers
RELEASE DATE
19-Jun-2012
19-Jun-2012
REGION
North America
North America
Research Code: 9857-00-23-00-00
SKU: IT01398-NA-MR_11153
$1,500.00
In stock
SKU
IT01398-NA-MR_11153
Description
Headsets are a key component of today’s contact center. They have become a symbol for excellent customer service, sales and support. This market insight presents an overview of the contact center headset market in North America. It discusses key trends, challenges and drivers for this market. Product characteristics, attributes, features are discussed, along with an overview of the vendor marketplace. This market insight serves as a useful guide for contact center buyers to better understand and evaluate the business need and technical considerations for headsets.
Table of Contents
Introduction
Contact Center Headset Characteristics
Market Size and Forecasts
Contact Center Headset Market Challenges
Headset Feature Change Drivers
Product Trends
Vendor Landscape
Strategic Recommendations
Popular Topics
Headsets are a key component of todays contact center. They have become a symbol for excellent customer service, sales and support. This market insight presents an overview of the contact center headset market in North America. It discusses key trends, challenges and drivers for this market. Product characteristics, attributes, features are discussed, along with an overview of the vendor marketplace. This market insight serves as a useful guide for contact center buyers to better understand and evaluate the business need and technical considerations for headsets.
No Index | Yes |
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Podcast | No |
Industries | Information Technology |
WIP Number | 9857-00-23-00-00 |
Is Prebook | No |