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OSS/BSS Transformation - Customer Lifecycle Management
OSS/BSS Transformation - Customer Lifecycle Management
RELEASE DATE
29-Jul-2011
29-Jul-2011
REGION
North America
North America
Research Code: D564-00-0F-00-00
SKU: IT01862-GL-MR_11617
$2,450.00
In stock
SKU
IT01862-GL-MR_11617
Description
This SPIE will define the concept of Customer Lifecycle Management for CSPs and present an industry example of CLM deployment as a prelude to more comprehensive CSP transformation studies that will be published in the future.
Table of Contents
Introduction
"If You Do What You've Always Done . . . You'll Get What You've Always Gotten"
Customer Lifecycle Management
Implementing Customer Lifecycle Management
Stratecast - The Last Word
About Stratecast
Popular Topics
This SPIE will define the concept of Customer Lifecycle Management for CSPs and present an industry example of CLM deployment as a prelude to more comprehensive CSP transformation studies that will be published in the future.
| No Index | Yes |
|---|---|
| Podcast | No |
| Industries | Information Technology |
| WIP Number | D564-00-0F-00-00 |
| Is Prebook | No |