USD
GBP
CNY
EUR
INR
JPY
MYR
ZAR
KRW
THB
Leveraging Video Conferencing to Improve Business Processes
Leveraging Video Conferencing to Improve Business Processes
Key Verticals Can See Dramatic Benefits in Customer Service, Sales and Product Development
RELEASE DATE
22-Sep-2014
22-Sep-2014
REGION
North America
North America
Research Code: 9AC0-00-09-00-00
SKU: TE00257-NA-MR_01368
$1,500.00
Special Price $1,125.00 save 25 %
In stock
SKU
TE00257-NA-MR_01368
Description
Companies are increasingly using video conferencing for more than just meetings and virtual collaboration. A large percentage of organizations in the U.S. and Europe report that they do not fully understand the value of advanced communications such as video conferencing. Companies that DO understand the value of advanced communications tools like video conferencing can see a clear competitive advantage over the next several years. This study identifies potential use cases for video conferencing usage in manufacturing, healthcare, financial services, education, and retail.
Table of Contents
Key Findings
IT Challenge—UCC Understanding Remains Limited
IT Challenge—Supporting New Business Needs is Driving Up Costs
Percentage of Companies that Currently Use Video Conferencing, by Industry
Percentage of Companies that Plan to Use Video Conferencing, by Industry
Video Collaboration—Growing Workplace Transformation
The Overall Impact of the Workforce on IT
Lines Between Business and Consumer Are Blurring
B2C Video Conferencing Delivers Clear Benefits
B2C Video Conferencing—Key Technology Enablers
Foster Open Innovation and Better R&D
Gather Ideas Beyond Company Walls
Virtual Customer-focus Groups
Product Launches
Telemedicine—Patient-to-physician Consultation
Telemedicine—Physician-to-physician Consultation
Home Care and Remote Patient Monitoring
Remote Monitoring
Continuing Medical Education (CME)
Mobile Banking
Video Kiosks
Wealth Management for High-net-worth Clients
Loans Specialists and Insurance Claims
Online Video Classrooms
Shared Classrooms, Courses and Content
Parent-teacher Interaction in the K-12 Environment
mLearning (Mobile Learning) Delivers Rich Content that can be Consumed Anytime, Anywhere
Athletics and Other Event Broadcasting
Online Admission Interviews
In-store Video Kiosks
Video-enabled Online Customer Support
In-field Training
Make Video Conferencing Work in Your Organization
Legal Disclaimer
The Frost & Sullivan Story
Value Proposition
Global Perspective
Industry Convergence
360º Research Perspective
Implementation Excellence
Our Blue Ocean Strategy
Popular Topics
Companies are increasingly using video conferencing for more than just meetings and virtual collaboration. A large percentage of organizations in the U.S. and Europe report that they do not fully understand the value of advanced communications such as video conferencing. Companies that DO understand the value of advanced communications tools like video conferencing can see a clear competitive advantage over the next several years. This study identifies potential use cases for video conferencing usage in manufacturing, healthcare, financial services, education, and retail.
| No Index | Yes |
|---|---|
| Podcast | No |
| Author | Melanie Turek |
| Industries | Telecom |
| WIP Number | 9AC0-00-09-00-00 |
| Is Prebook | No |