Description

This strategic analysis is part of Frost & Sullivan’s continued coverage of the enterprise telephony marketplace. Through extensive primary and secondary research, this analysis provides telephony equipment vendors, service providers, value-added resellers (VARs), systems integrators (SIs) and other market participants with a detailed analysis of the telephony customer premises equipment (CPE) services marketplace. Although the study talks about services in the enterprise market in general, service revenue estimates specifically include revenues from installation, maintenance (contractual and time and materials (T&M)), managed and professional services associated with premises-based telephony solutions.