Stratecast Solution Strategies - The Customer Experience of Energy Supply (and More) at First Utility UK
Stratecast Solution Strategies - The Customer Experience of Energy Supply (and More) at First Utility UK
Stratecast Solution Strategies
RELEASE DATE
28-Jun-2013
28-Jun-2013
REGION
North America
North America
Research Code: D532-00-96-00-00
SKU: IT00348-NA-SF_01470
$4,950.00
Special Price $3,712.50 save 25 %
In stock
SKU
IT00348-NA-SF_01470
Description
This Stratecast Solution Strategies report looks at how one UK energy company—First Utility—has learned from its beginnings in the telecom industry that differentiation through advanced service offerings, focused on an improved customer experience, is not only feasible, but practical and acceptable to its targeted customers. This differentiation will eventually include the bundling of communications services with energy services and other “for the home” capabilities.
Table of Contents
Introduction
The History of First Utility
First Utility Today and Into the Future
What Makes the First Utility Consolidated Services Strategy Work
The Vision Enabled by LogNet Systems
Stratecast - The Last Word
About Stratecast
About Frost & Sullivan
Related Research
Popular Topics
This Stratecast Solution Strategies report looks at how one UK energy companyFirst Utilityhas learned from its beginnings in the telecom industry that differentiation through advanced service offerings, focused on an improved customer experience, is not only feasible, but practical and acceptable to its targeted customers. This differentiation will eventually include the bundling of communications services with energy services and other for the home capabilities.
No Index | Yes |
---|---|
Podcast | No |
Author | Troy Morley |
Industries | Information Technology |
WIP Number | D532-00-96-00-00 |
Is Prebook | No |