Description

Enterprise session border controllers (E-SBCs) are becoming a crucial element of the enterprise unified communications (UC) infrastructure. This strategic analysis defines the current roles of E-SBCs, which include transcoding, security, and branch-office integration. Furthermore, this study identifies the technology trends that are impacting the market and the evolution of E-SBCs. Finally, the study offers recommendations to enterprise customers regarding the factors that they need to consider in their product and vendor selection processes. A key takeaway from this study is the recommendation that businesses employ a more strategic approach to E-SBCs, rather than a tactical one.