Consumer Managed Services Market: Opportunity or Table Stakes

Consumer Managed Services Market: Opportunity or Table Stakes

RELEASE DATE
22-Sep-2011
REGION
North America
Research Code: D543-00-B0-00-00
SKU: IT01727-GL-MR_11482
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Description

In this paper, we explore the current dynamics and consumer perceptions that define the consumer managed service space, review a subset of current offerings in light of those perceptions and examine strategies to improve consumer acceptance and adoption.

Table of Contents

Executive Summary

Introduction

Consumer Perceptions

CSP Service Offerings

The Support Service Opportunity

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Related Research
In this paper, we explore the current dynamics and consumer perceptions that define the consumer managed service space, review a subset of current offerings in light of those perceptions and examine strategies to improve consumer acceptance and adoption.
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No Index Yes
Podcast No
Industries Information Technology
WIP Number D543-00-B0-00-00
Is Prebook No