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CSP Approaches to Network Service Level Agreements
CSP Approaches to Network Service Level Agreements
RELEASE DATE
30-Jan-2010
30-Jan-2010
REGION
North America
North America
Research Code: A314-00-57-00-00
SKU: IT01462-NA-MR_11217
$4,950.00
In stock
SKU
IT01462-NA-MR_11217
Description
In this study, Stratecast examines the strategic role of network SLAs in sales and servicing of enterprise customers. We review CSPs' strategies for developing, implementing, and communicating SLAs. And we compare common SLAs for U.S.-based IP-VPNs.
Table of Contents
Executive Summary
Introduction
SLA Role in the Customer Purchase Decision
The Value of Transparency: Communicating SLAs
Building SLAs
Departmental Influences on SLAs
How CSPs Approach SLAs
Comparing SLAs for U.S.-Based IP Backbone Networks
Stratecast - The Last Word
About Stratecast
In this study, Stratecast examines the strategic role of network SLAs in sales and servicing of enterprise customers. We review CSPs' strategies for developing, implementing, and communicating SLAs. And we compare common SLAs for U.S.-based IP-VPNs.
| No Index | Yes |
|---|---|
| Podcast | No |
| Industries | Information Technology |
| WIP Number | A314-00-57-00-00 |
| Is Prebook | No |