Description

Stratecast | Frost & Sullivan believes that the current cycle of BI analytic technology adoption being catalyzed by the latest BI self service analytic tools will be broadly disruptive and transformational. This report explains why; and how self-service is a necessary, but insufficient transformative trigger. Given this assessment, we then explore the self-serve perspectives and customer support strategies of seven leading BI vendors, concluding with four recommendations for both sides of the buy/sell equation.