EMEA Hosted Contact Center Market Outlook
EMEA Hosted Contact Center Market Outlook
RELEASE DATE
15-Oct-2012
15-Oct-2012
REGION
Europe
Europe
Research Code: 9857-00-24-00-00
SKU: IT01399-GL-MR_11154
$1,500.00
In stock
SKU
IT01399-GL-MR_11154
Description
This market insight presents an outlook for the EMEA hosted contact center market, which is comprised of hosted interactive voice response (IVR), hosted automatic call distributor (ACD), hosted chat, hosted outbound customer contact, and hosted agent performance optimization (APO) applications. The study provides market size and forecasts by application and by country/sub-region in EMEA. Country/sub-region breakouts include the United Kingdom, Germany, France, Spain, Italy, Benelux, Nordics, Eastern Europe, CIS, and Rest of EMEA. The base year is 2011 and the forecast period is 2010 to 2017.
Table of Contents
Hosted Contact Center Applications
Popular Topics
This market insight presents an outlook for the EMEA hosted contact center market, which is comprised of hosted interactive voice response (IVR), hosted automatic call distributor (ACD), hosted chat, hosted outbound customer contact, and hosted agent performance optimization (APO) applications. The study provides market size and forecasts by application and by country/sub-region in EMEA. Country/sub-region breakouts include the United Kingdom, Germany, France, Spain, Italy, Benelux, Nordics, Eastern Europe, CIS, and Rest of EMEA. The base year is 2011 and the forecast period is 2010 to 2017.
No Index | Yes |
---|---|
Podcast | No |
Industries | Information Technology |
WIP Number | 9857-00-24-00-00 |
Is Prebook | No |