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Enterprise Self-Service Portals: Enhanced Functionality; Greater Ease of Use
Enterprise Self-Service Portals: Enhanced Functionality; Greater Ease of Use
RELEASE DATE
25-Mar-2010
25-Mar-2010
REGION
North America
North America
Research Code: A314-00-5A-00-00
SKU: TE01893-NA-SF_13523
$4,950.00
In stock
SKU
TE01893-NA-SF_13523
Description
In this study, Stratecast looks at the portals of eleven U.S.-based communication services providers. We identify trends in user-friendly design and compare functionality across the CSP portals. We also look at different ways CSPs measure their portals' effectiveness.
Table of Contents
Executive Summary
Introduction
Enhanced Usability: Making the Portal User-Friendly
Integrated Service Coverage
Raising the Bar for Portal Functionality
Measures of Success
Stratecast - The Last Word
About Stratecast
Popular Topics
In this study, Stratecast looks at the portals of eleven U.S.-based communication services providers. We identify trends in user-friendly design and compare functionality across the CSP portals. We also look at different ways CSPs measure their portals' effectiveness.
| No Index | Yes |
|---|---|
| Podcast | No |
| Industries | Telecom |
| WIP Number | A314-00-5A-00-00 |
| Is Prebook | No |