Ensuring an Excellent Omnichannel Retail Experience
Ensuring an Excellent Omnichannel Retail Experience
Meeting Customers’ Needs, Mobility, Integrating People, Process, Technologies Key
RELEASE DATE
01-Jun-2016
01-Jun-2016
REGION
North America
North America
Research Code: 9857-00-6B-00-00
SKU: IT03077-NA-MR_18614
$1,500.00
In stock
SKU
IT03077-NA-MR_18614
Description
Today’s customers are not just going online or into stores to shop. They are going omnichannel: ordering online and picking up in-store, as well as having items delivered to their stores. They also are “showrooming” and “webrooming” on their mobile devices. While the retail industry has talked about providing excellent omnichannel customer experiences few retailers have executed well, with many others still on that journey.
Table of Contents
Market Insights
Related Research
Popular Topics
Today’s customers are not just going online or into stores to shop. They are going omnichannel: ordering online and picking up in-store, as well as having items delivered to their stores. They also are “showrooming” and “webrooming” on their mobile devices. While the retail industry has talked about providing excellent omnichannel customer experiences few retailers have executed well, with many others still on that journey.
No Index | No |
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Podcast | No |
Author | Brendan Read |
Industries | Information Technology |
WIP Number | 9857-00-6B-00-00 |
Is Prebook | No |