Evolving Hosted Unified Communications Services Market in India FY 2014

Evolving Hosted Unified Communications Services Market in India FY 2014

The Bring Your Own Device Phenomenon is Expected to Drive the Market in the Near Future

RELEASE DATE
17-Jun-2014
REGION
South Asia, Middle East & North Africa
Research Code: 9ABD-00-03-00-00
SKU: IT00277-SA-MR_01320
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Description

The bring your own device (BYOD) phenomenon is expected to positively influence the adoption of unified communications over the next few years. The market segments covered in this study are hosted services for audio conferencing, managed video conferencing, software video conferencing, Web conferencing, call center, email, and voice. Verticals covered include government; information technology (IT) and IT-enabled services; banking, financial services, and insurance; media; telecom; services; and manufacturing and distribution. Revenue forecasts are provided for fiscal year 2014 to 2021.

Table of Contents

Executive Summary

Research Objectives, Scope, and Methodology

Market Definitions—Unified Communications Services

Audio Conferencing Services

Audio Conferencing Services Structure

Hosted/Managed Videoconferencing Services

Hosted/Managed Videoconferencing Services Structure

Web Conferencing Services

Web Conferencing Services Structure

Hosted Contact Center, Hosted Voice, and Hosted Email

Evolution of UC Services in India

UC Services Market Snapshot

UC Services Market—Revenue Share by Vertical

UC Service Market—Drivers and Restraints

Hosted Unified Communications Services Market—Revenue Forecast

Trends for Unified Communications Services

Trends for Unified Communications Services (continued)

Value Proposition of the UC Services

The BYOD and Mobility Wave

Impact of Telecom Policy Regarding IP and PSTN

Impact of Telecom Policy Regarding IP and PSTN (continued)

Service Providers Focus on the Entire UC Stack

Porter’s 5 Forces Model

Porter’s 5 Forces Model (continued)

UC Service Provider Selection Criteria

The Last Word—Predictions

Legal Disclaimer

List of Abbreviations Used

The Frost & Sullivan Story

Value Proposition: Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy

Related Research
The bring your own device (BYOD) phenomenon is expected to positively influence the adoption of unified communications over the next few years. The market segments covered in this study are hosted services for audio conferencing, managed video conferencing, software video conferencing, Web conferencing, call center, email, and voice. Verticals covered include government; information technology (IT) and IT-enabled services; banking, financial services, and insurance; media; telecom; services; and manufacturing and distribution. Revenue forecasts are provided for fiscal year 2014 to 2021.
More Information
No Index Yes
Podcast No
Author Joanna Paul
Industries Information Technology
WIP Number 9ABD-00-03-00-00
Is Prebook No