Is The IT Infrastructure Library (ITIL) Important to CSP Operations Strategies?
Is The IT Infrastructure Library (ITIL) Important to CSP Operations Strategies?
RELEASE DATE
26-Mar-2007
26-Mar-2007
REGION
North America
North America
Research Code: D563-00-2D-00-00
SKU: IT01764-GL-MR_11519
$2,450.00
Special Price $1,837.50 save 25 %
In stock
SKU
IT01764-GL-MR_11519
Description
The IT Infrastructure Library (ITIL) was developed in the 1980s by the Office of Government Commerce (OGC) in the United Kingdom as a business-driven approach for the governance of IT operations. The ITIL began as a set of standardized IT terminologies that are now widely accepted and used by IT organizations and vendors in many industries worldwide.
Table of Contents
Introduction
ITIL Service Management At a Glance
ITIL + eTOM
Stratecast - The Last Word
About Stratecast
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The IT Infrastructure Library (ITIL) was developed in the 1980s by the Office of Government Commerce (OGC) in the United Kingdom as a business-driven approach for the governance of IT operations. The ITIL began as a set of standardized IT terminologies that are now widely accepted and used by IT organizations and vendors in many industries worldwide.
No Index | Yes |
---|---|
Podcast | No |
Industries | Information Technology |
WIP Number | D563-00-2D-00-00 |
Is Prebook | No |