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Cloud Service Level Agreements: What do Customers Really Care About?
Cloud Service Level Agreements: What do Customers Really Care About?
RELEASE DATE
01-Feb-2013
01-Feb-2013
REGION
North America
North America
Research Code: D564-00-53-00-00
SKU: IT00464-NA-SF_01587
$2,450.00
In stock
SKU
IT00464-NA-SF_01587
Description
In this SPIE, we define SLAs and examine their role in public cloud services, from the perspective of enterprise customers and the providers themselves. We describe SLA strategies of several leading cloud providers, and we offer recommendations for cloud providers.
Table of Contents
Introduction
Looking Inside an SLA
What Makes a Best in Breed SLA?
Five Different SLA Approaches
Stratecast - The Last Word
About Stratecast
Popular Topics
blood glucose monitoring market
biometric authentication market
In this SPIE, we define SLAs and examine their role in public cloud services, from the perspective of enterprise customers and the providers themselves. We describe SLA strategies of several leading cloud providers, and we offer recommendations for cloud providers.
| No Index | Yes |
|---|---|
| Podcast | No |
| Author | Lynda Stadtmueller |
| Industries | Information Technology |
| WIP Number | D564-00-53-00-00 |
| Is Prebook | No |