Cross-Industry 2.0: An Enterprise Model for CSP Customer Solutions That Goes Well Beyond SaaS

Cross-Industry 2.0: An Enterprise Model for CSP Customer Solutions That Goes Well Beyond SaaS

RELEASE DATE
02-Mar-2012
REGION
North America
Research Code: D564-00-29-00-00
SKU: IT01887-EU-MR_11642
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$2,450.00

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SKU
IT01887-EU-MR_11642

$2,450.00

$1,837.50save 25 %

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Description

This SPIE describes the current SaaS push to add business value for a growing number of enterprise customers that want to do more with less. It explains how real service differentiation and customer satisfaction can be achieved by going to the next step--enabling different industries to combine capabilities that address end-to-end business problems via a cross-industry 2.0 business model.

Table of Contents

Introduction

The CSP Conundrum: Don't Be Relegated To Bit Pipe Status

Cloud Services Significantly Change the OSS BSS Game Plan

The Next Step: SaaS Enables CSPs To Be More, But Does It Deliver More Revenue?

Enabling More to Do More: Why Cross-Industry 2.0 Makes Sense

How Cross-Industry 2.0 Virtual Collaboration Services Work

Realizing the SaaS and Cross-Industry 2.0 Vision

Infonova R6 Platform - A Generation Step Change

Stratecast - The Last Word

About Stratecast

This SPIE describes the current SaaS push to add business value for a growing number of enterprise customers that want to do more with less. It explains how real service differentiation and customer satisfaction can be achieved by going to the next step--enabling different industries to combine capabilities that address end-to-end business problems via a cross-industry 2.0 business model.
More Information
No Index Yes
Podcast No
Author Karl Whitelock
Industries Information Technology
WIP Number D564-00-29-00-00
Is Prebook No