Customer Experience Strategies

Customer Experience Strategies

Linking Customer Delight with Operational Efficiencies

RELEASE DATE
10-Nov-2016
REGION
North America
Research Code: 9857-00-6E-00-00
SKU: IT03176-NA-MR_19270
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$1,500.00
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SKU
IT03176-NA-MR_19270
$1,500.00
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Description

This Market Insight will compare and contrast 3 separate case studies; a variety of, sometimes unconventional, customer experience strategies from travel, healthcare and financial services. Companies today are desperately looking for ways to map Omnichannel strategies to their customer marketing strategies - thus taking out cost, streamlining operations and increasing revenue. The businesses that will thrive in this growing, competitive environment need to understand exactly what customers value.

Table of Contents

Related Research
This Market Insight will compare and contrast 3 separate case studies; a variety of, sometimes unconventional, customer experience strategies from travel, healthcare and financial services. Companies today are desperately looking for ways to map Omnichannel strategies to their customer marketing strategies - thus taking out cost, streamlining operations and increasing revenue. The businesses that will thrive in this growing, competitive environment need to understand exactly what customers value.
More Information
No Index No
Podcast No
Author Michael DeSalles
Industries Information Technology
WIP Number 9857-00-6E-00-00
Is Prebook No