Analysis of the Argentinean and Chilean Contact Center Outsourcing Services Markets

Analysis of the Argentinean and Chilean Contact Center Outsourcing Services Markets

The Evolution of the BPO CRM Industry

RELEASE DATE
29-Mar-2012
REGION
Latin America
Research Code: NA46-01-00-00-00
SKU: IT02906-AP-CR_16269
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Description

This study examines the trends in the contact center outsourcing services markets in Argentina and Chile and forecasts the market demand. This research analysis provides extensive coverage of the services delivered in each of the local markets and gives coverage of the services provided from these countries to international markets. Drivers and restraints and their corresponding market impacts Argentina and Chile throughout the forecast period. The data presented is for outsourcing offshore services alone, and excludes those offshore operations that are in house. Finally, within this study, revenue has been defined as money received by outsourcing companies for the provision of customer-agent interaction services in Argentina and Chile.

Table of Contents

Contact Center Outsourcing Services Market in Argentina and Chile

  • Market Overview: Contact Center Outsourcing Services Markets 2011 in Argentina and Chile
Related Research
This study examines the trends in the contact center outsourcing services markets in Argentina and Chile and forecasts the market demand. This research analysis provides extensive coverage of the services delivered in each of the local markets and gives coverage of the services provided from these countries to international markets. Drivers and restraints and their corresponding market impacts Argentina and Chile throughout the forecast period. The data presented is for outsourcing offshore services alone, and excludes those offshore operations that are in house. Finally, within this study, revenue has been defined as money received by outsourcing companies for the provision of customer-agent interaction services in Argentina and Chile.
More Information
No Index Yes
Podcast No
Author Joaquin Saravia
WIP Number NA46-01-00-00-00
Is Prebook No