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Australian Retail Technology Report, 2016–2021
Australian Retail Technology Report, 2016–2021
Australian Retail Technology Offers Sizeable Growth Opportunities
11-Oct-2017
Asia Pacific
$3,000.00
Special Price $2,250.00 save 25 %
Description
Retail technology investment in Australia is projected to record a CAGR of 28.8% from 2016-2021 largely driven by evolving consumer requirements and intensifying retail competition from international entrants and new business models. These factors are set to raise standards across both the front and back ends of retail technology. Current investments mostly involve forward-thinking retailers looking to capitalise on technologies such as BDA, cloud computing, and AI. Spending is expected to reach 4.58 billion by 2021 Retail technology innovation and implementation in Australia lags behind that of other developed countries. While investments in retail technology in Australia are significantly lower than the United States, spending is likely to increase, particularly in the areas of digital signage, point-of-sale systems, big data analytics (BDA), cloud computing, and artificial intelligence (AI). The change is being driven by multiple factors, including the entrance of international participants such as Amazon, and evolving consumer spending behaviour. The online retail space continues to gain popularity, accounting for A$21.65 billion in revenue in 2016 with 10.4% year-over-year (y-o-y) growth. The proliferation of mobile and tablet devices in Australia as well as software development to complement online transactions are key drivers. While most consumers continue to make purchases at physical stores, the online channel allows them to instantly cross-check products and prices among multiple retailers. Existing investments in legacy systems are likely to be the biggest hurdle to retail technology adoption. Apart from compatibility issues, the systems are less agile and responsive compared to cloud-based competitors. The retail industry could see extensive testing of retail technology in the next 12-18 months, demonstrating the value proposition and retail application of these technologies. Led by larger retailers, the industry is heading towards omnichannel adoption to better interact with digitally-empowered customers in a seamless and personalised manner. In the next 5-7 years, Frost & Sullivan predicts the emergence of start-ups in the areas of robotics, AI, and AR, providing valuable tailored solutions for the retail sector. Amazon’s entrance is set to have a massive impact on retailers in the market, prompting them to rethink their retail strategy. It is imperative for retailers to become less conservative and continually adapt to remain relevant in Australia’s future retail landscape. Long-established retail players are under increasing pressure from more technologically-integrated competitors to improve their customer offerings and not lose out on market share. New entrants to the market, supported by cloud-based CRM and mPOS systems, are gaining increasing acceptance from domestic consumers. Large retailers are reviewing their legacy systems to integrate retail technology and provide more value to customers.
Table of Contents
Key Findings
Key Findings (continued)
Retail Technology Investment
Market Study Definition & Scope
Scope and Purpose of Report
Scope of Technology Coverage
Understanding Store-based Retail Components
Understanding Non-Store-based Retail Components
Understanding Retail Technologies
Understanding Retail Technologies (continued)
Understanding Retail Technologies (continued)
Understanding Retail Technologies (continued)
Understanding Retail Technologies (continued)
Market Drivers
Drivers Explained
Market Restraints
Restraints Explained
Snapshot of the Australian Retail Sector
Australian Retail Environment
Australian Retail Environment—Arrival of Amazon
Australian Retail Environment—Characteristics
Introduction of Retail Technology in Australia
Introduction of Retail Technology in Australia (continued)
International Retail Entrants in Australia
Case Study—Apple Store Experience
International Retail Entrants in Australia
Retail Sector in Australia
Retail Landscape in Australia
8 Key Retail Trends in Australia
8 Key Retail Trends in Australia (continued)
mPOS
mPOS (continued)
mPOS (continued)
Case Study—Alipay
Case Study—7-Eleven-Plexure
mPOS
Radio-Frequency Identification
Radio-Frequency Identification (continued)
Radio-Frequency Identification (continued)
Case Study—Coles Supermarkets
Beacon Technology
Case Study—Scentre Group-Westfield
Beacon Technology
Beacon Technology (continued)
Beacon Technology (continued)
Digital Signage
Digital Signage (continued)
Digital Signage in Retail
Case Study—Hive by Laminex
Big Data Analytics
Big Data Analytics (continued)
Big Data Analytics (continued)
Big Data Analytics (continued)
Case Study—Woolworths
Artificial Intelligence
Artificial Intelligence (continued)
Artificial Intelligence (continued)
Robotics
Robotics (continued)
Case Study—Commonwealth Bank-Stockland
Case Study—Lakeba Shelfie
The Future of Robotics
Augmented Reality and Virtual Reality
Augmented Reality and Virtual Reality (continued)
Case Study—AR Uses in Australian Retail
Retail Technology Ecosystem—Profile of Participants
Retail Technology Ecosystem—Profile of Participants (continued)
Retail Technology Ecosystem—Profile of Participants (continued)
Retail Technology Ecosystem—Profile of Participants (continued)
Retail Technology Ecosystem—Profile of Participants (continued)
Retail Technology Ecosystem—Profile of Participants (continued)
Retail Technology Ecosystem—Profile of Participants (continued)
Retail Technology Ecosystem—Profile of Participants (continued)
Ecosystem of Retail Technology Participants
Ecosystem of Retail Technology Participants (continued)
Retail Technology—Competitive Landscape
Growth Opportunity
Strategic Imperatives for Success and Growth
Future Retail Ecosystem—IoT in Australian Retail
What’s Next for Australia’s Retail Market?
Retail Technology Market Outlook
Legal Disclaimer
The Frost & Sullivan Story
Value Proposition—Future of Your Company & Career
Global Perspective
Industry Convergence
360º Research Perspective
Implementation Excellence
Our Blue Ocean Strategy
Popular Topics
| No Index | No |
|---|---|
| Podcast | No |
| Author | Audrey William |
| Industries | Healthcare |
| WIP Number | P931-01-00-00-00 |
| Is Prebook | No |
| GPS Codes | 9523-D1,9528-C1,9610,9656,9658,9702-C1,9705-C1,9885-C1,9AA5-C1 |