Description

This report will explain the issues and differences associated with customer level and business operations risk analysis. It will show how purpose-built analytics, applied to the customer acquisition processes, not only reduces the number of problem customers a CSP may inadvertently take on, but explains how real-world customer acquisition savings can be realized. The report also explains how Telenet (Belgium), working extensively with the NetMind® platform from Agilis International, improved its customer validation process and, in so doing, increased customer value, beginning at the point of sale (POS).