Making Field Service Management More Predictive, Proactive, and Preventive

Making Field Service Management More Predictive, Proactive, and Preventive

Leveraging Remote Monitoring and Mobility to Create a Smarter Service Presence

RELEASE DATE
21-Aug-2014
REGION
North America
Research Code: 9ABE-00-05-00-00
SKU: TE00233-NA-MR_01343
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SKU
TE00233-NA-MR_01343

$1,500.00

$1,125.00save 25 %

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Description

This market insight examines the next step in the evolution of mobile field service management (FSM) capabilities. Current FSM customer feedback, key market trends, and technological developments have converged to enable a more proactive and preventive field service ecosystem. Examples of integrated FSM and M2M solutions and their benefits, along with potential purchase considerations are included in this primary analysis of an evolving field service model.

Table of Contents

Key Findings

Key Findings (continued)

Mobile Field Service Management: A Growing Market

Mobile Field Service Management: Current Deployment Plans

Mobile Field Service Management: Current User Satisfaction

Mobile Field Service Management: Business Impacts

Mobile Field Service Management: Key Market Trends

Mobile Field Service Management: Portfolio of Capabilities

Reactive

Mobile Field Service Management: Leveraging M2M

Mobile Field Service Management: Leveraging M2M (continued)

Proactive Field Service Management: Enabled by Multiple Technologies

Field Service Management: With and Without Remote M2M Monitoring

Field Service Management: With and Without Remote M2M Monitoring (continued)

Proactive Field Service Management: Astea International

Proactive Field Service Management: Astea International (continued)

Proactive Field Service Management: ServicePower

Field Service Management: Technology Evolution

Benefits of a Proactive FSM+M2M Service Model

Issues to Consider Before Adoption

First Steps

The Last Word

Legal Disclaimer

The Frost & Sullivan Story

Value Proposition: Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy

Related Research
This market insight examines the next step in the evolution of mobile field service management (FSM) capabilities. Current FSM customer feedback, key market trends, and technological developments have converged to enable a more proactive and preventive field service ecosystem. Examples of integrated FSM and M2M solutions and their benefits, along with potential purchase considerations are included in this primary analysis of an evolving field service model.
More Information
No Index Yes
Podcast No
Author Jeanine Sterling
Industries Telecom
WIP Number 9ABE-00-05-00-00
Is Prebook No