North America Contact Center Systems Market
North America Contact Center Systems Market
Omni-channel Strategies Continue to Drive Investment in Contact Center Systems
RELEASE DATE
26-Sep-2013
26-Sep-2013
REGION
North America
North America
Research Code: NCF1-01-00-00-00
SKU: IT00703-NA-MR_01937
$4,950.00
In stock
SKU
IT00703-NA-MR_01937
Description
This market analysis research provides market sizing and forecasts for premises-based contact center systems. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segment, industry vertical, and contact center size. The study also provides vendor market shares for each of the product segments, and the total market.
Table of Contents
Analysis of North America Contact Center Systems Market
- Overview
Popular Topics
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This market analysis research provides market sizing and forecasts for premises-based contact center systems. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segment, industry vertical, and contact center size. The study also provides vendor market shares for each of the product segments, and the total market.
No Index | Yes |
---|---|
Podcast | No |
Author | Ashwin Iyer |
Industries | Information Technology |
WIP Number | NCF1-01-00-00-00 |
Is Prebook | No |