North American Contact Center Market

North American Contact Center Market

RELEASE DATE
26-Mar-2003
REGION
North America
Research Code: A391-01-00-00-00
SKU: IT01496-NA-MR_11251
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Description

This report covers the North American total contact center hardware and software market.

Table of Contents

Market Overview

  • Introduction and Definitions
  • Total Contact Center Market Engineering Measurements
  • Total Number of Contact Centers Forecast
  • Total Contact Center Solutions Forecast
  • Vertical Market Analysis
  • Revenue Breakdown U.S.- Canada

Executive Summary

  • Introduction and Definitions
  • Market Trends
  • Market Engineering Measurements
  • Challenges
  • Drivers & Restraints

Forecasts

  • Revenue Forecasts
  • Size of Contact Center Revenue Breakdown
  • Pricing
  • Competitive Structure
  • Competitive Analysis
Related Research
This report covers the North American total contact center hardware and software market.
More Information
No Index No
Podcast No
Industries Information Technology
WIP Number A391-01-00-00-00
Is Prebook No